Refund policy

Last updated: 21 October 2026

Digital sales are final

Our products are digital downloads unless the product page expressly says otherwise. Because digital content cannot be returned, we do not offer refunds, returns or exchanges for change of mind. Please read the product description, format and device requirements before purchasing.

No refunds are offered except where required by applicable consumer law, or to correct a verified duplicate charge. Nothing in this policy limits your mandatory consumer rights.

Download or order problems

If your download does not arrive, the file is corrupted or inaccessible, you receive the wrong product, the product is materially different from its description, or you are charged twice for the same purchase, email cameronwellness27@gmail.com with your order number, checkout email and a brief explanation. Never send full payment card details.

We will investigate and help restore access or provide a corrected file, replacement or refund as required by law. We will refund a verified duplicate charge.

Your consumer rights

Our products come with guarantees that cannot be excluded under the Australian Consumer Law where it applies. You may be entitled to a refund or replacement for a major failure and other remedies for a failure to meet a consumer guarantee. This policy does not exclude, restrict or modify any non-excludable consumer guarantee, cancellation, cooling-off or other right under applicable law.

Refunds required by law

Approved refunds are returned to the original payment method wherever possible. Your bank or payment provider controls when the credit appears. A refund ends your licence to use the refunded digital product, except to the extent the law provides otherwise.

Contact us

Cameron James's Shop
28 Harrod Street, Prospect NSW 2148, Australia
Email: cameronwellness27@gmail.com